Privacy Policy

We may collect information about you in a variety of ways, including:

• Business Information: When you register a business account or submit an inquiry, we collect your business name, contact person name, email address, phone number, business type, delivery address, and estimated order volume.
• Usage Data: We automatically collect certain information when you visit our website, including your IP address, browser type, operating system, referring URLs, pages viewed, and time spent on pages.
• Communications: If you contact us directly via email, phone, or WhatsApp, we may retain records of those communications.
• Cookies & Tracking: We use cookies and similar tracking technologies (including Google Analytics) to monitor activity on our website and improve user experience.

We use the information we collect to:

• Process and manage your business account registration and inquiries
• Communicate with you about orders, deliveries, and service updates
• Send you relevant information about our products and services (you may opt out at any time)
• Improve our website, services, and customer experience
• Analyze website traffic and usage patterns via Google Analytics
• Comply with applicable laws and regulations
• Prevent fraudulent activity and ensure the security of our platform

We do not sell, trade, or rent your personal information to third parties. We may share your information with:

• Service Providers: Trusted third-party vendors who assist us in operating our website and conducting our business (e.g., email delivery via Resend, database hosting via Supabase, analytics via Google Analytics). These parties are contractually obligated to keep your information confidential.
• Legal Requirements: When required by law, court order, or governmental authority.
• Business Transfers: In connection with a merger, acquisition, or sale of all or a portion of our assets.

We use cookies to enhance your browsing experience. Cookies are small data files stored on your device. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, some portions of our website may not function properly.

We use Google Analytics to understand how visitors interact with our website. Google Analytics collects information anonymously and reports website trends without identifying individual visitors. You can opt out of Google Analytics by installing the Google Analytics Opt-out Browser Add-on.

We retain your personal information for as long as necessary to fulfill the purposes outlined in this Privacy Policy, unless a longer retention period is required or permitted by law. Business account inquiry data is retained for a minimum of 3 years for operational and legal compliance purposes.

We implement appropriate technical and organizational security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction. Our database is hosted on Supabase with industry-standard encryption and access controls.

However, no method of transmission over the internet or electronic storage is 100% secure. While we strive to use commercially acceptable means to protect your information, we cannot guarantee its absolute security.

Depending on your location, you may have the following rights regarding your personal information:

• Access: Request a copy of the personal information we hold about you.
• Correction: Request that we correct inaccurate or incomplete information.
• Deletion: Request that we delete your personal information, subject to certain legal obligations.
• Opt-Out: Unsubscribe from marketing communications at any time by contacting us directly.

To exercise any of these rights, please contact us at info@freshhousemarket.com.

Our website may contain links to third-party websites. We have no control over the content, privacy policies, or practices of any third-party sites and assume no responsibility for them. We encourage you to review the privacy policy of every site you visit.

Our services are intended for businesses and are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If you believe we have inadvertently collected such information, please contact us immediately.

We reserve the right to update this Privacy Policy at any time. We will notify you of any changes by updating the "Last updated" date at the top of this page. Your continued use of our website after any changes constitutes your acceptance of the new Privacy Policy.

If you have questions or concerns about this Privacy Policy, please contact us: